blueButler
for Applied Epic
Work@Home
Express Package
Byfar,thebestWork@Home
solutionavailabletoensure
continuousproductivity,customer
satisfaction,revenuegrowth,and
protectionfromE&O.
blueButlerisIntegratedwith
AppliedEpictoprovide
AutomatedCallContent
ManagementandEmbedded
CallRecordingextendedtoyour
Work@Hometeams
blueButler for Applied Epic
Will provide:
• Staffself–accountability
• Managementoversightandinsight,
“asifmanagerswerepresentwith
staff”
• Collaborationamongstaffand
managementasifyouneverleftthe
building.
• AutomatedE&Oprotection
“ByaddingblueButlertooursuiteofdigital
productswhichincludedAppliedEpicwe
increasedourabilitytoeffectivelyandefficiently
documentconversations,updatefilesinreal-
time,recordconversationsandimplementaudio
signaturestrategies.blueButleraffordedusthe
opportunitytoprovideaCustomerExperience
andanEmployeeExperiencethatdirectly
impactedourlevelofprofessionalismand
bottomline.”
Karen Hoflin
Vice President
Go Auto Insurance Brokers Ltd.
KeyblueButlerfeatures
AppliedEpic
CustomerscreenPop
Yourcustomized
blueButlerinterfacepops
openatthestartofevery
callandprovidesinstant
accesstoAppliedEpic
customerandpolicy
information
AutomatedApplied
EpicPopandActivity
creation/addition
EnablesautomatedApplied
EpicActivitycreationor
additionduringthephone
call(withoutenteringEpic)
ClickPoptodirectlyenter
Epic!
DailyCallActivity
Manager
Automatedworkflow
scripts,checklist,and
call-contenttags
EmbeddedCall
recording
blueButlerautomatically
embedstherecordedcallin
theblueButlerdatabase
andlinkstherecordedcalls
intoEpicwithaclick
Usecustomized,scripts,
checklistsandcallcontent
tagstoaccelerate
workflowsandguidecalls
whilecapturingkey
informationforanygiven
workflow.
Providesanautomated
company-wideaudittrailto
viewallcallsmadethroughthe
system:Staffseestheirown
calls–Managementsees
everyone’scalls.Sortcallsby
customer;staff;subjectmatter
forinstantreferenceand
recordingplayback.Instant
visualofwhethercallswere
linkedtoanActivityornot.
MoreblueButlerfeatures
Clickhereforacomprehensivefeaturereview
AutomatedCall
ContentDrillDown
Reports
Automatedreportswill
shownumberofcalls/
staff/subjectcontent/
timeperiod/withdrill
downplaybackfeature–
rightfromtheReport!
Automateddaily
“LinkedCall”Report
AudioSignature RealtimeCarrier
PortalLinks
Callcontentsearch
query
Searchforcallsfromany
pointintimeonanysearch
criteria.Nocallcanever
fallthroughthecracks.
One-clickaccesstoyour
webportals/carrier
portals,websitelinksand
inhousedocuments.
blueButlerenablesyoutobind
thebusinessoverthephone
usingasecure“audio
signature”whenthequoteis
giventotheclient.Youbook
thebusinessaheadofthetimeit
wouldtaketoreceivethe
signeddocumentsfromthe
client,andyoueliminatethe
chanceofthatbusinessgoingto
thecompetition.
Linkedcallreportswill
showanyinsurancesubject
callsforwhichanActivity
wasnotcreatedoraddedto
inAppliedEpic.(witheasy
tofix–justclickonthe
recordandclick“Save”to
createtheActivity)
Noupfrontfees
Subscription:hostingfee$99/monthplus$11per
phonepermonth*depending on size of agency
only3-monthcommitmentrequired
“OutoftheBox”ScriptsandChecklistsincluded;
ConsultationonScriptsandChecklistsfreeupon
conversiontoOneYearSubscription
Optionduringinitialcommitmentperiodtoconvert
toone-yearSubscription–getone-month
blueButlerSubscriptionfreeonone-year
commitment.
Thephonesolutioncanworkasanoverlaptoyour
existingphonesystemorasatotalreplacement
If you have a hosted VoIP phone service
integrated with blueButler:
• Noneedtobuynewphones-Userscanusetheir
mobileandorsoftphonesontheircomputerand
theywillworkwiththesystem
• An"outoftheboxsolution"thatcanbedeployed
seamlesslyandquickly
• CheckwithyourblueCSalesRepfor
participatingVoIPphonevendors.
blueButlerintegrateswithAppliedEpic
andyourphonesystemtokeepyou
connectedanywhere!
Ifyoudon’thaveahostedVoIPphoneservice
integratedwithblueButler,gettheblueButler
Work@Home Express Package
atagreatpricenow!
blueButler Work@Home Express Pricing:
